CURRENT OPENING
Vacancies arising are advertised through our site. Only applications send through the prescribed form will be accepted. E-mail applications are not considered.
Note
Candidates will be called for test/interview in different batches on different dates and will be informed over Email/Mobile provided in the application. Candidates need not call us to enquire status. Applications can be submitted only through the ‘Apply online’ option in carrier page.
Duke soft does not charge any fee at any stage of recruitment process. Duke Soft has not authorized any agency/partner/individual to collect any fee for recruitment!
Work environment
As in any other firm, our employees are our most important asset. Our employees skills and expertise are converted into products, that we sell. Our strength is technically qualified & experienced professionals.
Duke soft functions as 3 departments. these departments are independent as well as inter related. The departments are as follows:-
Marketing
From targeting a potential client to finalizing the order is done by this team. After identifying the client through field work, & telemarketing or through contacts, the trainee/junior marketing executive fixes the appointment for the senior marketing executive for a demonstration of the product. Then its followed up by quotation & terms and conditions of the firm. And when the order is finalized. The order form signed by the customer is handed over to the customer support division with all the necessary details. Customer support division takes over from there. Marketing manager supervises & guides his group. Our software visit is specifically designed to help the marketing team in follow-ups of the customer.
Customer Support Division
On receipt of the order form the details of the customer including the route to the customer site are entered in the package called Customer Follow-up System( CFS). The customer is then informed the date of installation of software. Training and Technical support is provided according to the necessity of the customer. Technical support is provided by telephone, internet or visit to the site depending upon the necessity
Development Division
A team of system analysts under the leadership of their project leader is constantly working to bring out new products and update the existing products with the latest technology available. Meanwhile programmers constantly refer to the changes suggested by customers and if technically feasible, include it in the existing packages. All the teams are monitored by the project manager.
Training
The new employees are given initially a thorough training in our products as well as in office etiquette & in dealing with the customers. Training also includes a practical accountancy class, as accountancy forms the base of almost all our products. Then they are given the demonstration of the software packages. After the initial training, they are sent to customer sites with the light jobs to gain practical experience. Trainees are put to work on different products depending on their caliber. Seniors are always there to guide them in their work. They are given printed tutorials on all packages, so that with a start from seniors, they know how they are to proceed on each package. The trainees are also provided with dummy data for corrections.
Office Functioning
Office timings are from 8.40 to 5, six days a week for employees and 9.30 to 5 for customers. Employees are to be in the office at 8.40 am daily to get ready to go to customer sites & also to attend phone calls by 9.30 am in the morning. On Saturday’s employees are trained in the modifications done by the programmers in software packages. Product demonstrations are also given during this period.
